Reservations & Travel Documentation

• How do I make a reservation?
  1. Click here for full details on how to make a reservation.
• What is your cancellation policy?
  1. If cancellation is received by Trafalgar 45 days or more prior to departure, you will forfeit the non-refundable deposit initially paid and we will refund the price of your tour, less the cost of any Travel Protection Insurance purchased. The shorter amount of cancellation notice time, the greater amount of penalty charge. Please refer to the brochure for full details.
• Are there any discounts or money savings offers to take advantage of?
  1. Trafalgar has many discounts available that would help you stretch your money such as the Single Travel discount, Early Payment discount and Frequent Club Traveler discount just to name a few. More details.
• Do you do group tours?
  1. Trafalgar can book groups of 5 or more on regular tour departures at significant savings*. More details. Alternatively, our Special Groups department can work with you to create the tailor-made holiday of your groups dreams! Please contact your travel agent for more information. *Discounts not applicable to all tours.
• What happens if I am travelling alone? Is there an extra charge?
  1. When you travel with Trafalgar you won’t be penalized for being a solo traveler. Instead, we provide two options that save you money! Our room-matching service pairs you up with someone of the same gender while on tour, thereby saving you the cost of a single supplement. Or, if you’re not interested in being matched up and prefer a room of your own, you’ll appreciate our low single-room supplement.
• What is the single supplement?
  1. The single supplement is the discount price that is offered to those who would like to stay in a room on their own.
• Are prices based on double occupancy?
  1. All prices quoted on the Trafalgar website and in the Trafalgar brochures are per person, sharing a room (unless stated otherwise).
• Are airport transfers included?
  1. Transfers will depend on the tour you choose. In general, if you buy Trafalgar’s Land and Air package then return transfers between the airport and hotel are included.
• Do I need Travel Insurance?
  1. Trafalgar strongly recommends that all clients have an insurance policy to ensure your peace of mind before and during travelling. It’s important that you protect yourself in case of trip cancellation/interruption for any reason, travel/baggage delay or loss of baggage and medical expenses.
• Why isn’t my existing medical insurance enough coverage?
  1. Check with your primary care insurer but most insurance companies will not cover accidents overseas or out of the area and usually claims will only be met up to a stated limit. Travel insurance will cover balances up to a much higher amount. In addition you will receive cover for travel costs, accommodations and assistance.
• Does Trafalgar offer travel insurance?
  1. Yes, you can purchase travel insurance through Trafalgar. Enjoy comprehensive coverage during your Holiday with Trafalgar’s Travel Protection plan, designed exclusively for you to ensure your protection in the event that an unforeseen incident occurs, or your plans need to change, for any reason.
     Click here for Trafalgar Tours Travel Protection Plan
• Will I need a passport?
  1. Passports are needed when travelling outside your home country. Your passport should be valid for 6 months beyond the conclusion of your trip. You can find more information on the Foreign Affairs and International Trade Canada website.
• Will I need a visa?
  1. You are responsible for obtaining all necessary visas prior to the departure of your tour. Depending on your nationality, you may need visas to enter certain countries included on your tour. Please note that obtaining visas can take up to six weeks prior to your departure. It is strongly advised that you consult your travel agent, and local Consulate or Embassy of the country you are visiting, well in advance to determine which visas you require and how to obtain them.
• Can I extend my holiday?
  1. Yes, you may extend your holiday either pre or post tour. Your Tour Manager can also assist you, while on tour, with booking additional tours or hotel accommodation.
• Can I select my airline seats before departure?
  1. All carriers have different policies when it comes to seating assignments. Special seating can be requested in advance through your travel agent, while some carriers only do seating assignments at time of check-in.
• When will I receive my documents from Trafalgar?
  1. Travel documents are usually sent 21 days prior to departure.
     
     Along with your documents you will receive an orange Trafalgar luggage id tag. Please attach this luggage id tag to your bags once you collect them in your destination city before meeting up with the Trafalgar representative at the airport. This will ensure that you are identified as a Trafalgar guest and will make your transfer from airport to hotel much smoother.
• Can I request special dietary meals?
  1. The meals on tour will provide you with a balanced diet and are based on local foods and menus. We can accommodate passengers who prefer a vegetarian diet and can assist with diabetic, gluten free and other medically recommended diets. Please advise at time of booking. We regret that we are unable to supply meals in accordance with strict religious requirements.
• Do you have a frequent traveller program?
  1. Yes, you can join our Travel Club at the end of your tour, by filling out the feedback questionnaire. Membership is free and as a Travel Club member you’ll have access to great promotional benefits and you are automatically entitled to a 5% discount on your next tour.